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Privacy policy

Last updated: 9 October 2026.

At Find Your Swan, accessible from findyourswan.com, one of our main priorities is the privacy of our visitors. This privacy policy sets out the types of information that Find Your Swan collects and records, and how we use it.

If you have questions or need more information about this policy, contact us at mia@findyourswan.com.

This privacy policy applies only to our online activities and is valid for visitors to our website with regard to the information that they shared and/or collect in Find Your Swan. It does not apply to any information collected offline or via channels other than this website.

Consent

By using our website, you consent to our privacy policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalise, and expand our website
  • Understand and analyse how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log files

Find Your Swan follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of their hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, internet service provider (ISP), date and time stamp, referring and exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Third-party privacy policies

Find Your Swan’s privacy policy does not apply to other websites. We advise you to consult the privacy policies of those websites for more detailed information, including how to opt out of certain options.

You can choose to disable cookies through your individual browser options. More detailed information about cookie management with specific web browsers can be found on the browsers’ own websites.

GDPR data protection rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access: you have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification: you have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure: you have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: you have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: you have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: you have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, contact us at mia@findyourswan.com.

Children’s information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Find Your Swan does not knowingly collect any personally identifiable information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.

Changes to this privacy policy

We may update our privacy policy from time to time, so we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new privacy policy on this page. These changes are effective immediately after they are posted on this page.

Contact us

If you have any questions or suggestions about our privacy policy, contact Mia at mia@findyourswan.com or on +971 52 942 5854.