Small print

Code of conduct

We expect every member to conduct themselves respectfully and responsibly when communicating with others. We don’t accept abuse or offensiveness in any form, and such behaviour will result in the termination of this contract and, in turn, of all the services provided by Find Your Swan (FYS).

You agree to use the website in accordance with the following code of conduct:

  1. You are solely responsible for any information that you provide when using our services or to other members you meet through us. You will keep all information provided to you private and confidential, and will not give such information to anyone without the permission of the person who provided it to you.
  2. You will not use the services to engage in any form of harassment or offensive behaviour, including but not limited to the posting of communications, pictures or recordings which contain libellous, slanderous, abusive or defamatory statements, or racist, pornographic, obscene or offensive language.
  3. When communicating with members offline, on any social media or messaging platform, the following is a list of what we do not allow:
    • No abuse, threats or harassment of any kind
    • No sexual or immoral talk that runs against the values of this community: please keep it clean
    • No requests for money or offering money
    • No scamming, or attempts to deceive or manipulate
    • No soliciting of business or promoting services
  4. You will not use the website to infringe the privacy rights, property rights or other civil rights of any person.
  5. You will not post messages, pictures or recordings or use the website in any way which violates, plagiarises or infringes upon the rights of any third party, including but not limited to any copyright or trademark law, privacy or other personal or proprietary rights, or is fraudulent or otherwise unlawful or violates any law. Your use of the services provided by this website is for your own personal use.
  6. You will not use these services to distribute, promote or otherwise publish any material containing any solicitation for funds, advertising or solicitation for goods or websites.

Safety tips

Meeting new people is exciting, but you should always be cautious when interacting with someone you don’t know. Use your best judgement and put your safety first, whether you are exchanging first messages or meeting in person. While you can’t control the actions of others, there are things you can do to help you stay safe.

Never send money or share financial information

Never send money, especially by wire transfer, even if the person claims to be in an emergency. Wiring money is like sending cash: it’s nearly impossible to reverse the transaction or trace where the money went. Never share information that could be used to access your financial accounts. If anyone asks you for money, tell Mia immediately.

Tell Mia about anything that worries you

If anyone Mia introduces you to behaves in a way that worries you, tell Mia straight away on WhatsApp or at mia@findyourswan.com. She will act on it. For example:

  • Requests for money or donations
  • Harassment, threats and offensive messages
  • Inappropriate or harmful behaviour during or after meeting in person
  • Anyone who is not who they said they were
  • Spam, or attempts to sell you products or services

Meeting in person

Don’t rush

Take your time and get to know the other person before agreeing to meet. Don’t be afraid to ask questions to screen for any red flags or personal dealbreakers. A phone or video call can be a useful screening tool before meeting.

Meet in public and stay in public

Meet for the first few times in a busy, public place, never at your home, your date’s home or any other private location. If your date pressures you to go to a private location, end the date.

Tell friends and family about your plans

Tell a friend or family member of your plans, including when and where you’re going. Always have your mobile phone charged and with you.

Be in control of your transport

We want you to be in control of how you get to and from your date, so that you can leave whenever you want. If you’re driving yourself, it’s a good idea to have a backup plan, such as a ride-hailing app or a friend to pick you up.

Know your limits

Be aware of the effects of drugs or alcohol on you specifically: they can impair your judgement and your alertness. If your date tries to pressure you to use drugs or drink more than you’re comfortable with, hold your ground and end the date.

Don’t leave drinks or personal items unattended

Know where your drink comes from and know where it is at all times: only accept drinks poured or served directly by the bartender or server. Many substances that are slipped into drinks to facilitate sexual assault are odourless, colourless and tasteless. Also keep your phone, bag, wallet and anything containing personal information on you.

If you feel uncomfortable, leave

It’s fine to end the date early if you’re feeling uncomfortable. In fact, it’s encouraged. And if your instincts are telling you something is off or you feel unsafe, ask the bartender or server for help.